Usage Terms & Refund Policy


Terms & Conditions

Throughout this document, the terms 'We' / 'Us'/ 'Our'/ 'Company'/ 'Website' / 'Websites' / 'App' individually and collectively refer to gkCrunch, and the terms 'You' /' You're' / 'Yourself' refer to the 'User' / 'Customer' / 'Subscriber' of gkCrunch. Please read the terms and conditions before using/registering/subscribing to our newsletter / accessing any material, information, or Services through our website or app. By using/registering/subscribing to our newsletter / accessing any material, information, or Services through our website or app you agree to the terms and conditions mentioned in this document.


Changes To Terms Of Services

We reserve the right to change, modify, add, or remove portions of these Terms of Use at any time without any prior written notice to the user. Your continued use of our services following the posting of changes will mean that you accept and agree to the revisions.


Termination/Modification Of Services

We reserve the right to terminate/modify any or all its services without any prior notice.


Liability

We make no representations or warranties about the accuracy, reliability, or completeness of any content, information, text, or any other data provided to its users. Consequently, we assume no liability whatsoever for any monetary or other damage suffered by you on account of incompleteness or erroneous data.


Disclaimer

We neither warrant nor make any representations regarding the quality, accuracy, or completeness of any data, information, Service, or any content available on our website or app. In no event shall we be liable for any direct, indirect, or consequential damages resulting from the use of information/services provided by us.


Services

We provide (“Services”) study material for UPSC Civil Services Exam and other similar competitive exams. Content of the website or app (all text, documents, videos, and study material provided by us) is a property of gkcrunch that cannot be circulated in any form. We shall have the right at any time to change or discontinue the features or services offered.


Account / Registration / Subscription / Membership

We reserve the right to terminate your account and/or refuse access to our website if you don’t comply with our terms of service.


User Account

We are entitled to ask you to submit certain information like Name, email ID, Phone number, address, etc. that shall be the minimum basic criteria laid down for registration by us. The user shall ensure that the Account Information provided is complete, true, and accurate. We reserve the right to suspend and/or terminate any user accounts and related services if the user is found to have submitted inaccurate/false details.


The user shall be responsible for maintaining the confidentiality of the Account Information. The user shall be fully responsible for all activities that occur through his/her Account. The termination of the user account on our website or app will be at our discretion without any prior notice. You, the user, acknowledge that the website or app may be interrupted, suspended, or terminated at any time.


The user is prohibited from transferring his / her Account to another party/person. The user's account shall be terminated if he is found to be misusing his account. Users failing to comply with the terms of service shall be subject to legal measures.


Termination/Suspension Of Account

We reserve the right to terminate or suspend your Account if You are in breach of any term or condition of this Terms of Service, You are in breach of any laws that are applicable to You, Your use of the Service disrupts our business operations, or You have behaved in a way, which objectively could be regarded unlawful or illegal.


User Role

The user shall agree to the use of Services/products/content provided by us in accordance with the Terms of service and laws applicable.


The user shall agree to adhere to all limitations on dissemination, use, and reproduction of any materials/service/notes/ebook/digital content that are accessed from our website. The user or any unauthorized person (anyone that doesn’t have written consent from us to resale or use the content for a commercial purpose) shall not resale or use our services or products.


Unauthorized users or any unauthorized persons shall not download content (text, images, code, etc.) from our website. The user shall also not post the content on any other online or offline medium.


Intellectual Property Rights (“IPR”)

All content on our including but not limited to all text, graphics, user interfaces, computer code, design, look and feel of such content mentioned herein belongs to us or is protected by copyright, patent, and trademark laws, and various other national and international IPR laws and regulations.


Third-Party Content

Our website or app may contain links to other Websites (Linked sites).The Linked Sites are not under our control and hence we are not responsible for the content available on the linked sites.


We are not responsible for any form of transmission received by you from any Linked Site. The inclusion of any third-party link does not imply endorsement by us or any association with its operators or owners.


The Users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.


IPR

We respect third-party IPR and actively support the protection of all third-party IPRs including copyrights and trademarks.


It is our policy to expeditiously respond to clear notices of alleged IPR infringement. If we receive notification of IPR infringement, our response to such notices will include removing or disabling access to material and/or content claimed to be the subject of infringing activity.


Please contact us over email regarding IPR issues. Our Email IDs: support@gkcurnch.com.


Refund Policy

Our focus is complete user satisfaction and providing them high-quality content at a very affordable price. We provide free credit to all our users so that they have a look at the quality that we are providing or what they can expect once they subscribe to our monthly paid subscription.


In case, they are displeased with the services provided, they can simply not opt for our service. But once the user opts for our monthly subscriptions after going through all our free credits we do not offer any refunds.


In case users face any problems after making payments with genuine proof (Invoice), they can contact us at sales@gkcrunch.com


After verifying proof (Invoice) attached by user, our team will respond within 2-3 business days.


But if we found users intently or in greed for free subscriptions trying to raise a proofless/baseless issue repeatedly, then he may be liable for some strict or legal action from our side, under Information Technology Act, 2000.